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What to do when someone dies

It's understandably a time of grief and sadness. Each person feels their own unique emotions when faced with the death of a loved one. Take time to say goodbye in your own time. Depending on how or where they died, there are a few processes that will need to be followed. 

If the deceased has been ill for sometime, and has died in hospital, at a rest home or a private home, a GP will need to sight the deceased and issue a "Certificate of Cause of Death". A cremation form will also need to be issued by the doctor if the deceased is to be cremated.

These certificates need to be given to the Funeral Director. In the case of an accident, where a coroner is required, an official identification of the deceased will need to be done by a police officer.

Only then can the deceased be transferred to the Auckland City Hospital Mortuary where an autopsy will be conducted. 

A Funeral Director will be engaged by the police officer to transfer the deceased to the mortuary. But it's important to note that you are under no obligation to use this Funeral Director.

The family is free to appoint a Funeral Director of their choice. If you are unsure at any time, please contact our Funeral Director and we'll do our best to answer any questions or concerns you may have.